Support

How do I get started with Padi Book?

Sign up for early access via our waitlist form. Once approved, you'll receive an email with your login credentials and an onboarding guide to help you set up your business profile and begin tracking finances.

Can I invite my team members?

Yes. Padi Team allows you to invite staff, assign roles, and manage permissions. Navigate to Team Settings after logging in to send email invitations to your team members.

What payment methods does Padi support?

Padi supports major Nigerian bank transfers and card payments via our integrated payment partners. Additional payment methods are being added as we expand across Africa.

Is my business data secure?

Yes. We use industry-standard encryption for all data in transit and at rest. Your data is stored on secure cloud infrastructure and is never sold to third parties. See our Privacy Policy for full details.

Can I export my data?

Yes. You can export your transactions, invoices, and reports as CSV or PDF files from within the Padi Book dashboard at any time.

What happens if I want to cancel my subscription?

You can cancel your subscription at any time from your account settings. Your access will remain active until the end of your current billing period. No data is deleted immediately upon cancellation.

How do I delete my account?

You can request account deletion from your account settings or contact our support team directly. See our Delete Account page for full details on the process.